Family Support Program (FSP)
FAQs
Q. If I make a mistake or need to change something on my interest form/pre-app, what do I do?
A. No worries! All FSP interest forms are followed up on by a Family Support Program Specialist. At that time, the FSP Specialist will review all of the information you submitted and you can make any corrections needed.
Q. If I filled out the interest form and haven't heard anything, what should I do?
A. Wait time depends on the status of our funding, our current caseload, and how many families are ahead of you on our waitlist. If you haven't heard anything within 10 business days, please contact us. The average wait time to hear back from an FSP Specialist is 10 business days.
Q. Once I submit my completed application and additional documentation, how long is the process?
A. Wait time depends on the status of our funding and our current caseload. Processing the full application- which is different from the interest form, can take up to 2 weeks.
Q. What is the eligibility criteria?
A. All families in need of assistance are encouraged to complete an interest form. Eligibility criteria vary depending on funder specifications but includes factors such as county of residence, family income level, and funding availability.
Q. I don't live in one of the counties you serve, do you know of other programs?
A. We are not aware of other programs similar to ours, but we suggest applying for DHHS assistance, considering a Head Start and/or GSRP program (depends on the age of your child(ren), and calling 211 in your area.
Q. What if I don't live in the county, but work in the county?
A. Due to restrictions and specifications of our funders, all recipients must reside in the county where funds are available.
Q. Where can I search for child care programs?
A. You can find a searchable database of every licensed child care program at Great Start to Quality. This easy-to-use website helps families find and compare early childhood programs and providers, for children ages 0- 12, by displaying ratings for quality licensed programs, based on state quality standards for care, safety, professionalism, and early learning.
Q. I still have questions, who can I contact?
A. We understand the importance of accessing assistance paying for child care. While we hope the information on this page is helpful, if you need to reach us, please Contact Us.
Q. Do you offer scholarships for summer camp?
A. Yes, we do. The process is the same – completing the interest form is the first step.
Q. Where can I learn more about the Family Support Program as a child care provider?
A. To learn more, please contact your local Child Care Network office.